Category Archives: people skills

The Top Ten

by Terry L. Sumerlin Perhaps you remember the old Listerine mouthwash commercial that said, “I hate it, but I use it twice a day.”  That describes my love/hate relationship with social media.  In view of a study that has determined … Continue reading

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The Most Powerful Disconnector

by Terry L. Sumerlin Have you ever been angry?  That’s a little like asking if you’ve ever drawn a breath, isn’t it?  We’ve all been angry and likely will be again.  That’s okay! Anger is simply an emotion, as are … Continue reading

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A Great Way to De-Stress

by Terry L. Sumerlin As we sat and sat on the runway of the Dallas/Fort Worth International Airport, waiting for our turn to take off, I stared out the window.  The two hours it would take to get from Miami … Continue reading

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Four Communication Myths

by Terry L. Sumerlin One of my favorite writers, Sydney J. Harris, was a longtime columnist for the Chicago Daily News.  Known for his penetrating and thought-provoking comments on people and life, he made this often-quoted observation: “Information is giving … Continue reading

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Our Communication Vehicle

“Words are vehicles upon which thoughts travel.” Audiences have heard me say that for years. I’ve been unable to find the original source of the quote. So I have sort of made it my own. The words conjure up, in … Continue reading

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When Not to Talk

by Terry L. Sumerlin I was asked if so-and-so is still alive. When I answered “yes” for the millionth time, the response was the same – for the millionth time: “Well, I’m surprised one of his ex-wives hasn’t killed him … Continue reading

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How to Really Listen

by Terry L. Sumerlin “I heard that!” Often we say this when we strongly agree with something that has been said, or when we know something to be true. My question is, “How often do we really hear that?”  In … Continue reading

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A STORYTELLER’S STORY

by Terry L. Sumerlin It was a very busy, but incredibly good day in the Alamo City. It started at 4:30 a.m. After looking over my speech notes and reading for a while over some very strong coffee, I stepped … Continue reading

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